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Can I get a refund on digital downloads (PDFs, Guides, Cheat Sheets, Bundles)?Due to the nature of instant-access digital products, all sales of downloadable resources are final and non-refundable. Once your purchase is complete, you will receive immediate access to the files, and we are unable to offer refunds, returns, or exchanges.Please ensure you are ready to commit before purchasing.
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What if I have questions during the course?We’re here to help! If you have any questions or need assistance at any point during the course, simply reach out to us via email. Send your queries to enchantedcakesbyyvette@yahoo.com.au and we’ll get back to you as soon as possible. Happy decorating! 🎄✨
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How long do I have to complete the program?There’s no rush! The pre-recorded videos can be viewed at anytime. Spread it out over a longer period or complete it all in one go, the choice is yours.
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Can I get a refund after I purchase an online course?Refund Policy This refund policy applies to all login-based video training courses sold through Enchanted Cakes by Yvette. These include—but are not limited to—any digital course or membership program that provides instructional content via a secure login portal. We offer a 14-Day Action-Based Refund Guarantee on eligible courses, which include login-based video modules and implementation-based instruction. To be eligible for a refund: You must submit your request within 14 calendar days of purchase You must show proof that you have completed the course content (watched the modules) You must provide photographic or video evidence demonstrating that you have implemented the methods taught This policy is designed to protect our intellectual property and support action-takers who are genuinely engaging with the course material. Refunds will not be granted for: A simple change of mind Lack of time or personal circumstances Failure to log in or engage with the course Lack of results without demonstrated effort or implementation To request a refund within the 14-day period, email us at [insert your support email address] with your proof of implementation. We reserve the right to deny refund requests that do not meet the above criteria.
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Does the Tall Cakes Made Simple program include a Ganache Recipe?This course focuses on the techniques and skills needed to create tall ganache cakes. It does not include specific cake or ganache recipes. However, if you’re looking for recipe guidance, our Signature Chocolate Ganache Guide is available for purchase separately from our Cake Skill Studio to complement your learning experience.
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Does the Tall Cakes Made Simple program include a Buttercream Recipe?This course focuses on the techniques and skills needed to create tall ganache cakes. It does not include specific cake or ganache recipes. However, if you’re looking for recipe guidance, our Signature White Buttercream Guide is available for purchase separately from our Cake Skill Studio to complement your learning experience.
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Who is the Tall Cakes Made Simple program not for?This course may not be the right fit if: You’re not ready to dedicate time to learning new techniques. This course has approximately 5 & 1/2 hours of video tutorials. You prefer baking cakes exclusively for casual, informal occasions without focusing on professional-level presentation. You’re not interested in working with ganache or creating tall, structured cakes.
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Disclaimer for the Tall Cakes Made Simple CourseWhile every effort has been made to accurately represent this course and its potential, there is no guarantee that you will achieve the exact same results demonstrated in the course. The techniques, examples, and strategies provided are based on my personal experience and expertise and should not be interpreted as a promise or guarantee of specific outcomes. Success in creating tall cakes, as taught in this course, depends on various factors, including your current skill level, the time and effort you commit, your attention to detail, and your individual creativity. Since these factors differ for each person, we cannot guarantee your success or the exact results you’ll achieve, nor are we responsible for any outcomes or actions related to the course content. Additionally, please be aware that food safety and hygiene regulations may vary based on your location. It is your responsibility to research and comply with all local food safety laws, including but not limited to handling and hygiene practices such as the use of gloves, appropriate storage, and cleanliness standards in your workspace. The cakes demonstrated in this course are for educational purposes only and are not intended for sale. You should always follow appropriate food safety protocols when creating cakes for clients, friends, or family. The use of the information, techniques, and strategies shared in this course should be based on your own judgment and due diligence. By purchasing this course, you agree that our company Enchanted Cakes By Yvette, is not liable for any success or failure of your cake projects that are directly or indirectly related to the use of the course materials, products, and services discussed within. We cannot be held responsible for any issues that arise, including but not limited to, difficulties with ganache or buttercream consistency, cake stability, or any damage caused during the cake-making process. Additionally, we are not liable for any damages or losses resulting from the use of the information provided in this guide, including any errors or omissions. By using this guide, you acknowledge that you are taking full responsibility for the application of the techniques and methods shared within. We encourage you to continue learning, experimenting, and refining your skills to achieve the best results for your cakes. Important Note: Always follow safety instructions when handling hot ingredients or equipment, and use your discretion when implementing any of the advice provided in this guide.
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Does the Cupcake Bouquet Program include a Buttercream Recipe?This course does not include how to make buttercream. Our Signature White Buttercream Guide is available for purchase separately here, from our Cake Skill Studio
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How long is the Christmas Cupcake Bouquet programThe program consists of 10 comprehensive video lessons, totalling approximately 55 minutes of instructional content. Please keep in mind that additional time will be needed for setup and practice to fully apply what you’ve learned after watching the program.
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How many serves will my cake cover- Coffee portions are 1 x 1 inch (2.5cm x 2.5cm) - Standard wedding size dessert portions are 2 x 1 inch (5cm x 2.5cm). - Please refer to our Serving Sizes page to view a standard sizing guide.
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How do I store my cake, cupcakes, flowers and figurinesAll of your questions are answered in our helpful Cake, Cupcake and Topper Storage Guide! Click here to download it now!
Thank you Yvette for your excellent Easter cupcakes. Your workmanship, customer care and kindness are of the highest quality.
Margaret
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